Skip to main content
Logo
Skip Navigation
Personal Business
Find a store
  • Shop
    • Plans & services
    • Devices & accessories
    Quick actions Upgrade Add a line Bring your own phone Switch & save
    Bundles
    • Explore bundles
    • AT&T OneConnect
    • Internet + wireless
    • Internet + home phone
    • Customers 55+
    Wireless
    • Explore wireless
    • Phone plans
    • Network coverage
    • Prepaid
    • International add-ons
    • Connected car
    Home internet
    • Explore home internet
    • Check availability
    • AT&T Fiber
    • AT&T Internet Air
    • Home phone

    Celebrate Dad <br>on Father’s Day,<br>and every day

    Shop Gift Guide
    New arrivals Samsung Galaxy S26 Ultra iPhone 17 Pro AirPods Pro 3 Google Pixel 10 Pro
    Devices
    • Phones
    • Prepaid phones
    • Tablets
    • Smartwatches
    • AT&T Certified Pre-Owned
    Accessories
    • Shop all accessories
    • Cases
    • Chargers
    • Screen protectors
    • Headphones
    Brands
    • Apple
    • Samsung
    • Motorola
    • Google
    • Meta

    Get iPhone 17 Pro for $0 with eligible trade-in.

    Shop now
  • Deals
    • New & featured
    • Customer discounts
    Featured Shop all deals Wireless deals Internet deals Trade-in offers
    Trending deals
    • Samsung Galaxy
    • Apple iPhone
    • Under $50
    • Father’s Day Gift Guide
    Device & accessory deals
    • Phones
    • Prepaid phones
    • Tablets
    • Smartwatches
    • Accessory deals
    Subscriptions
    • AT&T OneConnect

    Switch to AT&T and learn how to get up to $800/line to break your contract

    Shop now
    Discounts by occupation
    • Business employees
    • Military & veterans
    • Teachers
    • Nurses & physicians
    • Active responders
    Discounts by affiliation
    • Customers 55+
    • Retired responders
    • Union workers
    • Students
    Partner savings
    • Credit card discount
    • &More Benefits

    Save up to 20% on wireless

    Learn more
  • AT&T Difference
    • Our competitive edge
    Why choose us
    • AT&T Guarantee
    • Why AT&T
    • AT&T vs. T-Mobile & Verizon
    • AT&T Fiber vs. Spectrum & Xfinity
    • Try AT&T for free
    • Switch & save
    Exceptional coverage
    • 5G coverage map
    • Fiber coverage map

    America’s best guarantee

    Learn more
  • Support
    • Bill & account
    • Wireless
    • Internet
    Quick actions View all support Go to my account Payment center Billing center
    Bill & payments
    • Understand your bill
    • Find out why your bill changed
    • Set up and manage AutoPay
    • View device installments
    • Pay without signing in
    Account
    • Change or reset password
    • Add or remove accounts
    • Move internet service
    • View my orders and claims
    • More account help

    America’s best guarantee

    Learn more
    Quick actions Manage my wireless service Track my order Add AT&T International Day Pass
    My device
    • Check my usage
    • Manage add-ons
    • Change my plan
    • Add a line
    • Check upgrade eligibility
    • Activate a wireless device
    Device options
    • Manage eSIM
    • Suspend wireless service
    • Transfer a number to AT&T
    • Change phone number
    • Unlock a device
    Wireless help
    • Check for outages
    • Use device hotspot
    • Device protection & warranty
    • More wireless help

    America’s best guarantee

    Learn more
    Quick actions Manage my internet service Track my order Get help moving
    Equipment
    • Restart a gateway
    • Find Wi-Fi info
    • Run internet speed test
    • Set up Internet Air
    Troubleshooting
    • Check for outages
    • Manage appointments
    • Optimize connection
    • More internet help

    America’s best guarantee

    Learn more
Sign in Create an account Forgot user ID?
Make a payment Pay without signing in Go to my prepaid account

Shop

  • Plans & services
  • Devices & accessories

Deals

  • New & featured
  • Customer discounts
  • View all deals

AT&T Difference

  • Our competitive edge

Support

  • Bill & account
  • Wireless
  • Internet
  • View all support
  • AT&T Business
  • Find a store

Shop

Plans & services

Bundles

  • Explore bundles
  • AT&T OneConnect
  • Internet + wireless
  • Internet + home phone
  • Customers 55+

Wireless

  • Explore wireless
  • Phone plans
  • Network coverage
  • Prepaid
  • International add-ons
  • Connected car

Home internet

  • Explore home internet
  • Check availability
  • AT&T Fiber
  • AT&T Internet Air
  • Home phone

Quick actions

  • Upgrade
  • Add a line
  • Bring your own phone
  • Switch & save

Celebrate Dad <br>on Father’s Day,<br>and every day

Shop Gift Guide

Shop

Devices & accessories

Devices

  • Phones
  • Prepaid phones
  • Tablets
  • Smartwatches
  • AT&T Certified Pre-Owned

Accessories

  • Shop all accessories
  • Cases
  • Chargers
  • Screen protectors
  • Headphones

Brands

  • Apple
  • Samsung
  • Motorola
  • Google
  • Meta

New arrivals

  • Samsung Galaxy S26 Ultra
  • iPhone 17 Pro
  • AirPods Pro 3
  • Google Pixel 10 Pro

Get iPhone 17 Pro for $0 with eligible trade-in.

Shop now

Deals

New & featured

Trending deals

  • Samsung Galaxy
  • Apple iPhone
  • Under $50
  • Father’s Day Gift Guide

Device & accessory deals

  • Phones
  • Prepaid phones
  • Tablets
  • Smartwatches
  • Accessory deals

Subscriptions

  • AT&T OneConnect

Featured

  • Shop all deals
  • Wireless deals
  • Internet deals
  • Trade-in offers

Switch to AT&T and learn how to get up to $800/line to break your contract

Shop now

Deals

Customer discounts

Discounts by occupation

  • Business employees
  • Military & veterans
  • Teachers
  • Nurses & physicians
  • Active responders

Discounts by affiliation

  • Customers 55+
  • Retired responders
  • Union workers
  • Students

Partner savings

  • Credit card discount
  • &More Benefits

Save up to 20% on wireless

Learn more

AT&T Difference

Our competitive edge

Why choose us

  • AT&T Guarantee
  • Why AT&T
  • AT&T vs. T-Mobile & Verizon
  • AT&T Fiber vs. Spectrum & Xfinity
  • Try AT&T for free
  • Switch & save

Exceptional coverage

  • 5G coverage map
  • Fiber coverage map

America’s best guarantee

Learn more

Support

Bill & account

Bill & payments

  • Understand your bill
  • Find out why your bill changed
  • Set up and manage AutoPay
  • View device installments
  • Pay without signing in

Account

  • Change or reset password
  • Add or remove accounts
  • Move internet service
  • View my orders and claims
  • More account help

Quick actions

  • View all support
  • Go to my account
  • Payment center
  • Billing center

America’s best guarantee

Learn more

Support

Wireless

My device

  • Check my usage
  • Manage add-ons
  • Change my plan
  • Add a line
  • Check upgrade eligibility
  • Activate a wireless device

Device options

  • Manage eSIM
  • Suspend wireless service
  • Transfer a number to AT&T
  • Change phone number
  • Unlock a device

Wireless help

  • Check for outages
  • Use device hotspot
  • Device protection & warranty
  • More wireless help

Quick actions

  • Manage my wireless service
  • Track my order
  • Add AT&T International Day Pass

America’s best guarantee

Learn more

Support

Internet

Equipment

  • Restart a gateway
  • Find Wi-Fi info
  • Run internet speed test
  • Set up Internet Air

Troubleshooting

  • Check for outages
  • Manage appointments
  • Optimize connection
  • More internet help

Quick actions

  • Manage my internet service
  • Track my order
  • Get help moving

America’s best guarantee

Learn more

  • Current Page 0
  • Page 1
  • Page 2
  • Page 3
  • Page 4
  • Complete
AT&T Mail
-
How to recover your account
As an email user, you occasionally may need to reset your password.  This may happen because you forgot your password, had too many unsuccessful login attempts or are updating your password regularly as a good security practice.  Most AT&T Mail users can immediately reset their password online.
As part of the password reset process, users will be required to validate their identity by providing account recovery information from their account (e.g., wireless telephone number, alternate contact email address or security questions). Click on ‘Update password’ below for the easiest and fastest way to update your password.
Update password
Email users who lack account recovery information will be unable to reset their password through online self-service. In this case, please complete the online form with details about your email account and recent mailbox activity. This form will take about 5 minutes to complete. Once submitted, AT&T will attempt to match the information provided against AT&T internal records to validate the email account.
If the account is deemed valid, an AT&T customer care agent will contact you to assist in regaining access to your email account. We strive to contact customers who have entered valid information within 72 hours. The information provided in the form will be kept confidential in accordance with AT&T’s Privacy Policy.